Le Rêve Salon and Spa Policies
Appointment and Cancellation Policy:
- Please call (818) 923-5005 to cancel or reschedule. 
- A valid credit card is required to secure all appointments. Without one on file, appointments cannot be held or confirmed. 
- 12+ hours’ notice: No fee. 
- Less than 12 hours: 25% of service cost charged. 
- No-shows: 50% of service cost charged. 
- Late arrivals may need to reschedule; we’ll do our best to accommodate within the remaining time. 
- All cancellation and no-show fees are final and non-refundable. 
Services:
- Your satisfaction matters! If you have any concerns, contact us at info@lrsalon.net or (818) 923-5005. 
- Refunds are not available for completed services. 
Memberships:
- All memberships are final sale, non-transferable, and non-refundable. 
- Membership cancellations must follow the terms outlined in your agreement. 
Purchases:
- All retail sales are final (no returns or exchanges). 
- Gift cards are final sale, non-refundable, and not redeemable for cash. 
Referral Program Terms and Conditions:
- Participants in the referral program (“Participants”) must be 18 years of age or older and a legal resident of the United States. 
- Participants may refer as many friends or family members as they wish, but may only earn rewards for a maximum of 10 referrals. 
- Rewards will only be issued for referrals that result in a successful sign-up, appointment booking and paid invoice. 
- Participants will be issued rewards in the form of a discount code for 10% off for each successful referral. 
- Participants will be notified of their referral rewards via email within 30 days if the referral is successful 
- Rewards are non-transferable and cannot be exchanged for cash. 
- The referral program is subject to change or termination at any time at the discretion Le Rêve Salon and Spa. 
- By participating in the referral program, Participants agree to abide by these terms and conditions. 
- Any attempt to manipulate or game the referral program will result in disqualification and forfeiture of any rewards earned. 
- These terms and conditions shall be governed by and construed in accordance with the laws of the United States, without giving effect to any principles of conflicts of law. 
