Le Rêve Salon and Spa Policies

Appointment and Cancellation Policy:

  • Please call (818) 923-5005 to cancel or reschedule.

  • A valid credit card is required to secure all appointments. Without one on file, appointments cannot be held or confirmed.

  • 12+ hours’ notice: No fee.

  • Less than 12 hours: 25% of service cost charged.

  • No-shows: 50% of service cost charged.

  • Late arrivals may need to reschedule; we’ll do our best to accommodate within the remaining time.

  • All cancellation and no-show fees are final and non-refundable.

Services:

  • Your satisfaction matters! If you have any concerns, contact us at info@lrsalon.net or (818) 923-5005.

  • Refunds are not available for completed services.

Memberships:

  • All memberships are final sale, non-transferable, and non-refundable.

  • Membership cancellations must follow the terms outlined in your agreement.

Purchases:

  • All retail sales are final (no returns or exchanges).

  • Gift cards are final sale, non-refundable, and not redeemable for cash.

Referral Program Terms and Conditions:

  1. Participants in the referral program (“Participants”) must be 18 years of age or older and a legal resident of the United States.

  2. Participants may refer as many friends or family members as they wish, but may only earn rewards for a maximum of 10 referrals.

  3. Rewards will only be issued for referrals that result in a successful sign-up, appointment booking and paid invoice.

  4. Participants will be issued rewards in the form of a discount code for 10% off for each successful referral.

  5. Participants will be notified of their referral rewards via email within 30 days if the referral is successful

  6. Rewards are non-transferable and cannot be exchanged for cash.

  7. The referral program is subject to change or termination at any time at the discretion Le Rêve Salon and Spa.

  8. By participating in the referral program, Participants agree to abide by these terms and conditions.

  9. Any attempt to manipulate or game the referral program will result in disqualification and forfeiture of any rewards earned.

  10. These terms and conditions shall be governed by and construed in accordance with the laws of the United States, without giving effect to any principles of conflicts of law.